Our Story: The Straightforward Truth
These “About Pages” often follow a predictable narrative. A founder starts from humble beginnings, identifies a gap in the industry, and then embarks on a higher calling to fill that gap, creating a company that delivers joy and happiness to all. However, we’re not here to tell you a lofty tale that might sound too good to be true. Instead, here’s the vanilla version of our story.
The Beginnings of Fast HVAC
In 2018, Fast Water Heater acquired Nordstrom Heating & Air, creating new opportunities for growth and innovation in HVAC services. Since March 2023, Leslie Chapman has been serving as Sales Manager at Fast Heating & Air, bringing over two decades of sales leadership and industry experience to the team. In this role, Leslie leads a high-performing group of sales professionals, helping homeowners and businesses find the right HVAC solutions to enhance comfort and energy efficiency.
Prior to joining Fast Heating & Air, Leslie spent more than 12 years at Evergreen State Heat & AC, where she served as both Sales Manager and Energy Consultant. Her focus on mentorship, coaching, and customer education helped drive lasting improvements in both team performance and client satisfaction.
Earlier in her career, Leslie held leadership roles in sales and distribution, including Sales Manager and Key Accounts Manager at Raging River Distribution, and Sales Representative roles at Alaska Distributors, where she led teams, developed incentive programs, and successfully built relationships with major retail chains and institutions.
Leslie’s background also spans retail banking, promotions, and event marketing—with standout achievements such as generating over $2 million in new deposits in just eight weeks at Banner Bank, and coordinating high-impact promotional events at Babies”R”Us and Realtime Productions.
The Leap to Entrepreneurship
Known for her ability to connect with customers, lead teams with integrity, and consistently exceed sales targets, Leslie brings a passion for service and a results-driven mindset to every opportunity.
No Fairy Tale, Just the Truth
The hope is, after we visit your home, you’ll see these truths in action.
We’re passionate about what we do
No knuckleheads work for us
We deliver genuine value
Our training is incredibly impressive
Customer satisfaction is our success
For us, pleasing customers is its own reward. When you’ve done a great job and the customer is genuinely happy, that’s how we measure success.
